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REACH
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Sender setup

Sending stays locked until your email infrastructure passes real checks — the records below are looked up in DNS and parsed, not assumed.

Not ready to send yet

Drafting and approval still work — messages simply wait here until the failing checks pass.

OUTREACH DISABLED — DRAFTS ONLY
SENDING DOMAIN FAIL

REACH_SENDER_DOMAIN / REACH_SENDER_FROM is not set

OUTREACH SUBDOMAIN UNKNOWN

A dedicated outreach subdomain isolates reputation from transactional mail

SPF UNKNOWN

No sending domain configured. Publish an SPF policy, or set REACH_SENDER_SPF_VERIFIED once you have verified it yourself

DKIM UNKNOWN

No sending domain configured. Publish a DKIM key, or set REACH_SENDER_DKIM_VERIFIED once you have verified it yourself

DMARC UNKNOWN

No sending domain configured. Publish a DMARC policy, or set REACH_SENDER_DMARC_VERIFIED once you have verified it yourself

DMARC ALIGNMENT UNKNOWN

Alignment requires SPF and DKIM to authenticate the same domain under an enforcing DMARC policy

TLS PASS
FORWARD DNS FAIL

Forward DNS for (unset)

REVERSE DNS N/A

Reverse DNS is the provider's responsibility for API-based sending

BOUNCE WEBHOOK FAIL

Set REACH_EMAIL_WEBHOOK_SECRET to verify provider webhooks

COMPLAINT HANDLING FAIL

Complaint processing shares the bounce webhook configuration

UNSUBSCRIBE FAIL

A postal address is required before an opt-out footer can be built

ONE-CLICK UNSUBSCRIBE PASS
SUPPRESSION PASS
POSTAL ADDRESS FAIL

Set REACH_SENDER_POSTAL_ADDRESS

EMAIL PROVIDER FAIL

Transactional Email Provider: NOT_CONNECTED

DOMAIN REPUTATION UNKNOWN

Domain reputation is reported by the provider's postmaster tools, not by REACH

Who your emails come from

From name
UNKNOWN
From address
UNKNOWN
Domain
UNKNOWN
Postal address
UNKNOWN

A physical postal address is legally required in every outreach email, so drafting refuses without one. Configure these with REACH_SENDER_EMAIL, REACH_SENDER_NAME and REACH_SENDER_POSTAL_ADDRESS.